Position Summary
Reigate Grammar School Phnom Penh seeks a highly motivated and detail-oriented Admissions Officer to support the admissions process and promote the school’s values to prospective families. The Admissions Officer will serve as a key point of contact for prospective students and their families, guiding them through the inquiry and enrollment process with professionalism and warmth.
Key Responsibilities
Inquiry Management
Respond to all inquiries and follow-up questions via the Telegram channel within the agreed timeframe, maintaining timely and professional communication with parents and prospective families.
Welcome walk-in parents and visitors to the school with professionalism, courtesy, and respect at all times.
Provide accurate and comprehensive information regarding the school, including admission requirements, payment processes and terms, and any applicable service fees.
Guide prospective families through the entire application process, ensuring that all required documentation is complete and submitted.
Maintain regular follow-up with prospective families at each stage of the admissions process to ensure timely progression.
Conduct engaging and informative school tours, ensuring each family feels welcomed, valued, and impressed by the school’s values, environment, and offerings.
Make sure to send the satisfaction survey to the parents after their visit to keep improving internal process.
Contact new leads provided by the marketing team and request them to complete the inquiry form on OpenApply.
Perform accurate and timely data entry into the Openapply system.
· Prepare necessary document for parents.
· Maintain and update Application status tracking on daily basis
Submit a formal request to the administrative team for office stationery supplies
Conduct daily checks of brochures and informational materials to ensure adequate stock is available for distribution to parents.
Assist in the planning, coordination, and execution of recruitment events such as open houses, school fairs, and other outreach activities.
Family Engagement & Relationship Building
Act as the primary point of contact for prospective parents, building trust-based relationships through transparency, and consistent communication.
Provide personalized support to guide families through the admissions process, ensuring clarity on school offerings, curriculum, fees, and procedures.
Assessment Coordination
Draft and distribute offer or rejection letters to families through official communication channels, including email and the OpenApply system.
Send timely reminders via email or phone calls to follow up with families regarding registration and acceptance fee deadlines.
Request payment confirmations from parents via Telegram and validate transactions with the Finance Team.
Safeguarding Statement
RGS Phnom Penh is committed to safeguarding and promoting the welfare of children and young people. The successful candidate must be willing to undergo child protection screening, including reference checks with previous employers and enhanced background checks.
Equal Opportunities
Reigate Grammar School is an equal opportunities employer and welcomes applications from appropriately qualified persons from all backgrounds. We are dedicated to creating and sustaining an environment that values individuality and diversity, fostering perseverance, tolerance, and integrity. Candidates will be assessed against relevant criteria only (i.e., skills, qualifications, abilities, experience) in selection and recruitment.
Application Process
Interested candidates are invited to submit:
An RGSPP application form, including a full work history and professional references.
A covering letter outlining your vision for the role and relevant experience.
Copies of qualifications and certifications.
Applications should be sent to recruit@reigategrammar-pp.edu.kh